Let’s face it, the Human Resources function has often developed a reputation for either being taken for granted or avoided like the plague, and why wouldn’t it be? If you’re running a growing small business, the last thing you want to be is slowed down with rules, onerous processes, red tape and bureaucracy.

What you do need, though, is shrewd HR solutions, so you can get things right first time, and when things do go wrong (which they will) you can prevent them escalating by resolving any issues early on. The priority is to get you back on track sooner rather than later, and for that reason, we’re pleased to introduce Crosse HR.

Find out more about Crosse HR services

Our clients need solutions

The organisations we work with don’t really fit a ‘type’ – some operate in the financial sector, others are social enterprises or non-government agencies, and we also love working with young, exciting  businesses in the digital and media sector (it keeps us fresh!).

As diverse as our clients, what they usually have in common is a London base, and they’re always looking for shrewd HR solutions, rather than an HR department.

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Crosse HR gets results

By approaching HR from a business perspective, Crosse HR has developed a strong reputation for delivering results. If you’re facing an HR issue, and have a preferred outcome in mind, HR specialist Olga Crosse will move heaven and earth to help you to achieve it.

We’re slick at handling the HR processes too, with more than a touch of pragmatism built in to make sure they really work for you and your business.

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We keep the costs sensible

There’s no such thing as a standard, out-of-the-box service when it comes to HR, but that doesn’t mean we can’t keep it sensible! That’s why we take a flexible approach to our pricing, so we can gear our service to exactly what you need.

We have 3 flexible pricing options for you to choose from, or we can mix and match so you have all of your bases covered.

24-7

On Call Retainer

Ideal if you need consistent HR support either long-term or for a fixed period of 3 months or more.  With Crosse-on-Call you get what it says on the tin: Crosse HR will be on call to offer you shrewd HR solutions 24/7, and through working together for an agreed number of days a month we can get you the results you want.

rapid-response

Rapid Response

For when you need good HR advice, and fast. Picture the scene. You arrive in the office on Monday morning. A new client has called in and placed a major order two months before they said they would, 3 people have rung in sick, the broadband isn’t working, so in short all hell has broken loose. What you need is good advice and fast. Our Rapid Response service guarantees you answers over the phone for an agreed fixed fee within 4 hours, so you can at least get the situation contained, then we can agree next steps when the initial crisis has been averted.

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HR Review Plan

If you could just see what’s over the hill you’d know what HR solutions you need, but at the moment you can’t quite put your finger on it. We know. That’s why our job is to help you to get the right HR infrastructure in place, so you can rest assured at least 80% of the time that you have everything covered. A thorough HR Review will help you to think through anything that you foresee may be a challenge in the future, as well as helping you to take a planned approach to getting the basics right. We can help you to put things in place too if you think that would help, then if the 20% does happen, we’re ready to respond – fast.

This is me, Olga Crosse

HR Specialist Olga Crosse has successfully provided HR advice at all levels for over 20 years. Throughout that time she has consistently been recognised for her solutions-focus and her honesty. She only ever operates with an end target in mind.

Olga possesses a sharp commercial focus, knowing that her clients need shrewd HR solutions that work financially and commercially, as well as for their reputation.

What you’ll also find with Olga Crosse is that she doesn’t indulge in ‘corporate speak’. She’s plain talking, not afraid to take a risk when it’s calculated and minimised, and she’s open, liberal and non-judgemental. She exudes both humour and humility in equal measure, and she cares about, and really likes, what she does. You’ll work that out pretty quickly for yourself, if you haven’t already.

London Youth Charity XLP

Olga Crosse also works as a mentor and volunteer for youth based charity XLP in the most deprived areas in central London.

XLP helps young people take a step out of their circumstances through the Arts, gives them confidence and a safe haven away from gangs and bad influences. Olga’s role as a mentor and volunteer is to help them with their CVs, interview skills, presentation in terms of dress, interview and office etiquette. She also prepares candidates for university selection panels.

Olga prepared over 20 XLP members that were successful in securing apprenticeships and work experience in Barclays, Bloomberg, and Kensington TMO.

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Will tackle issues

Olga always has a positive disposition and can be relied upon to tackle issues, no matter how demanding the resolution of those issues might be. She comes to any future client with a warm recommendation from us.

Organisational and Change Director, FTSE 100 Services

Crosse HR, London HR services for small business
2015-05-07T17:57:11+00:00

Organisational and Change Director, FTSE 100 Services

Olga always has a positive disposition and can be relied upon to tackle issues, no matter how demanding the resolution of those issues might be. She comes to any future client with a warm recommendation from us.

Excellent HR knowledge

Olga posseses excellent HR knowledge and awareness, no issue or task is too large or too troublesome. Her ‘can do’ attitude was respected by all. I have absolutely no hesitation in recommending her to any organisation. She’s worth it.

Shared Services Director, FTSE 100 Utilities

Crosse HR, London HR services for small business
2015-05-07T17:58:32+00:00

Shared Services Director, FTSE 100 Utilities

Olga posseses excellent HR knowledge and awareness, no issue or task is too large or too troublesome. Her ‘can do’ attitude was respected by all. I have absolutely no hesitation in recommending her to any organisation. She’s worth it.

Shakes up work practices

Its always a pleasure working with Olga – and also a lot of fun: I appreciate that sense of humour which is needed on occasions, and I have no hesitation in recommending Olga to any organisation that needs to shake up some inflexible (medieval?) work practices.

CEO, Central Government

Crosse HR, London HR services for small business
2015-05-07T04:52:39+00:00

CEO, Central Government

Its always a pleasure working with Olga – and also a lot of fun: I appreciate that sense of humour which is needed on occasions, and I have no hesitation in recommending Olga to any organisation that needs to shake up some inflexible (medieval?) work practices.

Solution-driven HR service

I would highly recommend Olga Crosse as an HR professional. I have always found her to be approachable and solution /action driven. We have worked on some challenging circumstances with highly positive outcomes, from a complex TUPE transfer to a large recruitment programme, a small number of disciplinary cases and an organisational restructure that was completed with a highly positive outcome.

Director, Insurance & Banking

Crosse HR, London HR services for small business
2015-05-15T12:01:30+00:00

Director, Insurance & Banking

I would highly recommend Olga Crosse as an HR professional. I have always found her to be approachable and solution /action driven. We have worked on some challenging circumstances with highly positive outcomes, from a complex TUPE transfer to a large recruitment programme, a small number of disciplinary cases and an organisational restructure that was completed with a highly positive outcome.

Focused on adding value

Olga has a tenacious approach, clearly focused on adding value to the organisation, identifying key issues and making great progress to resolving these. I am more than happy to recommend her.

Director, Consulting firm

Crosse HR, London HR services for small business
2015-05-07T17:59:49+00:00

Director, Consulting firm

Olga has a tenacious approach, clearly focused on adding value to the organisation, identifying key issues and making great progress to resolving these. I am more than happy to recommend her.

No-nonsense attitude

Olga has an excellent ‘can do’, no nonsense attitude and understands how to quickly transform teams, policies and processes regardless of the degree of challenge…she is hardworking, creative, full of practical ideas and energy.

COO, Central Government

Crosse HR, London HR services for small business
2015-05-07T18:01:41+00:00

COO, Central Government

Olga has an excellent ‘can do’, no nonsense attitude and understands how to quickly transform teams, policies and processes regardless of the degree of challenge…she is hardworking, creative, full of practical ideas and energy.

Gets young people into jobs

Olga has been a fantastic supporter of XLP over the last few years and has been responsible for aiding a number of our young people into long term employment.

Director of Arts, London youth charity

Crosse HR, London HR services for small business
2015-05-07T18:00:47+00:00

Director of Arts, London youth charity

Olga has been a fantastic supporter of XLP over the last few years and has been responsible for aiding a number of our young people into long term employment.

In need of shrewd HR solutions?

 

Book an objective HR Review by Crosse HR, and you’ll quickly know what’s working and, more importantly, what you need to focus on now in your business.

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©Copyright 2015. Crosse HR is the trading name of Tercus Management Solutions Ltd, a registered limited company registration number 05510159