Everyone of us has left a job, many of us many times, it’s a fact of life if you run or own a business, people will come and people will go. Some will leave with your blessing and leave well, some will be ‘encouraged’ by you to go and others will bawl you out/or you them in a blaze of glory, recriminations and occasionally vandalism.

The good leavers

They are a good sort, usually good employees, who just want to move on for whatever reason, they feel bad but its the right thing to do. They come in anxious and nervous, some cry and tell you they are leaving, thank you for your help, they want to work their notice and want to leave as friends.

What should you do?

Shake their hand, wish them well and start organising the leaving party. On a practical note, agree a last working day, agree whether or not they wish to work right up to their last day or take any leave due to them. Also agree a handover to their successor and/or whether you will involve them in recruiting a successor. Agree with them how they should tell the team and any clients and then start organising the leaving drinks. All’s well.

Then there’s the bad leavers

These come in many forms, here are a few regular ways to exit badly:

The disappeared

One day they don’t show up and you never see or hear from them again. It’s all a bit strange and a bit puzzling and no one is really sure why – they seemed alright at the time.

What do you do?

Try to determine a) if they are alright b) if they ever intend coming back c) if all else just for curiosity’s sake try to establish the reason why. Write, call or email asking them to get in touch. Give them a deadline date to do so, advise them that you will assume they no longer with to work with you if they do not get in touch. There is no point worrying about notice periods etc, it wastes time just pay them up to the last day they worked and any annual leave accrued, issue the P45 and move on.

Out with an immediate bang

They’ve handed in their notice, its all going ok sort of and all of a sudden they tell you, I’m not working to the end of my notice and that’s it.

What should you do?

Well if you were happy for them to work their notice and they don’t want to, they have waived their right to work their contracted notice and for this they do not get paid. Put it in writing and move on.

I want you gone and NOW!

They’ve handed in their notice and things have gone from bad to worse, you can’t bear the sight of them and they have no intention of doing a stroke of work until that last day. You want them gone and now.

What should you do?

If you do then you have to pay for it. You put them on ‘gardening leave’ tell them not to come in anymore and pay them up to the end of their notice.

And finally ……the references

The very least you should do, is give a factual reference confirming job title and dates of employment and always include a disclaimer. Avoid all personal opinions and keep it as benign or as neutral as possible.